Fund supporters will never be charged fees.
It is free to set up and manage a Fund on CrowdSurfer, and you only pay a fee on what you raise. When you receive your money from CrowdSurfer there will be a 5.9% fee removed. 3% of this fee is collected and used for things like promoting your fund, providing site security and enhancing your CrowdSurfer experience. The other 2.9% is a fee that we are charged by Stripe, the payment processor which allows supporters to use a credit card to support your fund.
Our fee is lower than our competitors, who charge 8% or more!
You can raise Funds for almost anything: you, your friends, family, pets, anyone or anything you care about.
You can always contact us if you have any questions, or are unsure about your specific fund request.
CrowdSurfer is unable to investigate each and every fund to ensure it's legitimacy, however we will provide you with the tools and information you need to donate safely. We recommend you only support funds for people you know and trust!
Yes! The security of you personal information is a top priority. We make use of best-in-class security tools and practices to maintain a high level of security at CrowdSurfer.
At this time only Canadian funds are supported. Watch for more details as our site evolves.
Yes you do. We need to know who to send the money to!
When you have reached the end date of your fund, the money collected will be transferred directly into your bank account so you can start using it right away!
No problem! Some sites are set up for "all or nothing", however we are not one of those sites!
Keep in mind, many funds will go over 100% and that's all factored into your end result.
Yes! During the donation process there will be a box you can check to keep your information private.
You will receive an update by email every time someone supports your fund. This way you can keep track of exactly what is happening with it.
You will have your money within 5–7 business days of the end date of your fund.